Free Trial for UK Accounting Firms

Frequently Asked Questions

Is the free trial genuinely commitment-free, or are there hidden terms?

The trial is genuinely commitment-free. We don't require credit card details, contracts with cancellation clauses, or minimum commitments. After the free trial, you can simply thank us and walk away with the completed work if you choose. We want you to experience our services authentically before making any decisions.

How do you handle the learning curve with our specific client scenarios?

We assign accountants with relevant industry experience to your trial tasks. For instance, if you send property accounting work, we'll assign specialists familiar with UK property regulations. We also conduct a pre-work analysis to identify potential complexities and address them proactively. If we encounter unique scenarios during the work, we don't make assumptions – we maintain a query sheet and consult with you on the appropriate treatment.

Can we split the 10 hours across different types of tasks to test various capabilities?

Absolutely, and we encourage this approach. You can divide the 10 hours however you wish – perhaps 4 hours of bookkeeping, 3 hours of tax return preparation, and 3 hours of management accounts. This gives you a more comprehensive view of our capabilities across different service areas. We can even work on multiple clients to demonstrate our adaptability.

How should we prepare to make the trial as productive as possible?

To maximise the trial value:

• Send detailed written instructions as you would to a new team member
• Provide examples of previously completed similar work if possible
• Make someone available to answer questions during the first day
• Be prepared to provide feedback at the halfway point
• Consider what specific qualities you're evaluating us on

This approach ensures we understand your expectations and can demonstrate our capabilities effectively within the trial constraints.